Where is the machine?
Include the business name and location. Describe the machine or its prizes if there is more than one.
Player & location support
Something not working?
Let us know.
Report an issue with a Balasco Vending machine so our team can follow up. Please include the exact business location and which machine needs attention.
Details that help us find the issue.
What happened?
Tell us the date and approximate time, what the machine did, and any error message you saw.
How can we reach you?
Include your name and contact details so our team can follow up. Please don’t send full card numbers or other payment credentials.
Report a machine problem
Complete the secure support form below. Our team will review your report.
If the form does not appear, open the support form directly.